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How do I return an accessory I purchased on Bkool.com?

If you have purchased any of our accessories and want to return it, follow the steps below:

Retrieve the original packaging.

Make sure you put all the components in the box. You must ensure that the product is properly protected and sealed so that it is not damaged.

Attach a copy of the invoice or order to the box and ship it through the parcel company of your choice to the following address:

Bkool S.L.,
C/ San Joaquin, 3.
28231 Las Rozas.
Madrid. Spain.

Remember that all products must be returned in perfect condition with the original packaging. Otherwise, you will be responsible for any depreciation in the product's value.

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