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How long do I have to return a product I bought on Bkool.com?

You can return your purchase for any reason within 14 CALENDAR days from the date on which you (or someone specified by you) received it. To exercise your right, simply send us a clear statement to that effect.

To start the refund process for your purchase, please fill in the following form.

Once I have informed you of my intention to return the order, how long do I have to send it?

You have a maximum of 14 calendar days from the day after you informed us of your decision to return your purchase.

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