Hi there. How can we help you?

Follow

How can I cancel my Premium subscription?

To cancel your Premium subscription, you must first log into our website with your username and password.

Access your profile on bkool.com, click on your name at the top right, go to "Subscription," and click on "Cancel your subscription," it's very simple. The subscription will end on the indicated date, and you won't receive any further charges.

Important: if you haven't entered your bank details yet, you won't see this option and the 30-day trial will simply end without any charges being made.

Unfortunately, it is not possible to refund you for past monthly subscriptions as it is stated in our Terms and Conditions, we are really sorry.

Was this article helpful?
80 out of 245 found this helpful

0 Comments

Article is closed for comments.
Powered by Zendesk