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What is the MAC of a Bike and where can I find it?

It is a unique alpha-numeric code for each device that is printed on a label that is visibly attached to the trainer or Bike. In the case of the Bike, it is located in the central crossbar, right next to the power connection.

As noted, this code is unique to each unit and allows us to determine the exact date and time of its manufacture. You will have to provide this code whenever you report a problem with your trainer or Bike.

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