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Breakage of a component on my Bike

Our smart Bike has a 2-year warranty from the original date of purchase. If a component breaks during this period for a reason other than normal wear and tear, please fill out the following form and we will contact you as soon as possible to offer a solution at no cost to you.

If the break is due to normal wear and tear, to improper use of the Bike, or if your device is out of warranty, please fill out the following form and we will contact you as soon as possible to offer a solution.

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