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My BKOOL Smart Bike is making a strange noise

The BKOOL Smart Bike is designed to operate silently. If you notice any strange noises, first check that the front and rear crossbars are properly tightened and that the handlebar and seatpost are firmly locked in place. If the noise persists, please contact us through our virtual agent, you just have to write "talk to an agent". We will contact you as soon as possible to offer a solution.

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